Related Work
Our UX audits go beyond surface-level observations. We combine heuristic evaluation, analytics analysis, session recordings, and accessibility testing to deliver a prioritised roadmap of improvements — each one tied to measurable business impact.
Expert review against Nielsen's 10 usability heuristics with severity ratings and specific recommendations.
Funnel analysis, drop-off mapping, and behaviour flow analysis using your existing GA4 and analytics data.
Pattern analysis from Hotjar or FullStory recordings to identify real user friction points.
WCAG 2.1 AA compliance review covering colour contrast, keyboard navigation, screen reader compatibility, and ARIA usage.
Side-by-side UX comparison against 3 to 5 competitors to identify gaps and opportunities.
Every finding categorised by effort and impact with a clear implementation sequence for your team.
Define audit scope, set up analytics access, and align on business goals and KPIs.
Gather analytics, session recordings, support tickets, and existing user research.
Page-by-page heuristic evaluation, accessibility testing, and flow analysis.
Comprehensive findings document with annotated screenshots, severity ratings, and a prioritised action plan.
Tell us about your project and we'll put together a tailored proposal within 48 hours.
